How can we help?
Search for the articles here or browse the categories below.
Browse by topic
Find guides, tutorials, and answers organised by category.
Getting started
Create your account, install the app and take your first steps as a player or coach.
Team and players
Set up a team, invite players and coaches, and manage access.
Uploading matches
Upload match footage, cameras and how your video is processed.
Analysing in SmartCoach
The analysis environment, panels, filters, the drawing tool and clip notes.
Clips and playlists
Create clips, organise them in playlists, download them and share them with players or parents.
For players
Select your actions, track your Focus Points and view your match report.
Club
Smart11 for the whole club: the club hub, licences and sharing content between teams.
Troubleshooting
Frequently asked questions and what to do when something does not work.
Popular articles
What other people are reading right now.
Analyse your match in the app
You analyse a match in three steps: you select your actions, you analyse them and you view your match report. You select actions for your Focus Points, so set those up first via Focus Points in the menu. Select your actions 1. Open the Smart11 app. Your Dashboard shows your latest match. You find all matches under Matches in the menu. 2. Tap the match overview and then Select your actions. The match starts. 3. Do you see yourself perform an action for one of your Focus Points? Open Select your action and pick the game action. 4. Rate straight away whether the action had a positive (+), neutral (o) or negative (-) impact. You can change this later. 5. Tap Select to keep watching. With Analyse now you answer the questions about this action right away. 6. Watch the whole match and select all your actions. Select all your actions first and analyse them afterwards. That way you learn the most from your match. How the video player works is explained in The video player in the app. Analyse your actions 1. Go back to the match overview and tap Start analysis. If you already started, you continue where you left off. 2. You see your selected actions per game action. Pick an action. 3. Watch the action and answer the questions about Observation, Choice, Goal and Execution. 4. Add a comment if you like and go to the next action. 5. Done? Tap Finish analysis. Your answers build your statistics. That shows you per Focus Point whether you are improving. View your match report After your analysis your match report is ready. Open it from your Dashboard with Open Match Report. On https://app.smart11.ai, open the match and click Match report. The report shows how many actions you selected and analysed, and how many of them had a positive impact. Analyse at least 4 actions per game action to get the insights. On your computer You can also select on https://app.smart11.ai. Open the match and click Select your actions.
Analysing in SmartCoachDictate notes on a clip
You can dictate your feedback on every clip. The text appears while you speak. 1. Open an analysis in SmartCoach and pick a clip. 2. Click Record next to the note. The first time, allow your browser to use your microphone. 3. Say what you see. Name each part and give your opinion, for example: "first touch great, position at loss of possession too far away". 4. Click Stop. The text is in the note and saved. 5. Edit the text if something is off. Anything you already typed stays. Who can hear my recording? Only you can play back your recording with Listen to your recording. Players only see the text. Dictating does not work Do you see a message that your browser has no access to your microphone? Allow the microphone in your browser settings and try again. Typing always works.
Analysing in SmartCoachCreate clips in the analysis environment
In the analysis environment you create clips while you watch the match. The video is at the top, your panel below it and your clips on the left. 1. Open the analysis. You land there straight after creating it. Later, open it via Analyses and Analyse. 2. Start the video with the space bar. 3. See a situation you want to analyse? Click its button in your panel, or press its shortcut. 4. The clip appears in the left column. 5. Click the clip to open it and answer the questions of your panel. 6. Click Save. Whether the video pauses after a click is set in the Analysis flow of your panel. Fixed and flexible clips With a fixed clip length, the clip covers the seconds before and after your click. With a flexible clip length, your click starts the situation. Click again when it is over. You set this per situation in your panel. Review a clip In an open clip you rate the action with Good, Partly good, Not good or Unclear. Use Modify action start- and end times to make the clip shorter or longer. Type your feedback under Notes or dictate it. Hide situations Not using every situation of your panel? Click the pencil above your panel and pick the situations you want to see. The rest stays hidden in this analysis. Hotkeys - Space bar: play and pause. - Left and right arrow: 5 seconds back or forward. - Shift with left or right arrow: 2 frames back or forward. - Alt with left or right arrow: to the previous or next filter moment. - Up and down arrow: change the playback speed. You also find this list under Help about SmartCoach. In Settings you choose how many seconds the arrow keys skip. Buttons in the left column - Back to overview: back to the overview page of the analysis. - Hide sidepanel: more room for the video. - To last coded action: back to the spot of your last clip. - Download this analysis' actions: download your clips as MP4, ZIP or XML. Buttons on the video - Show video in other window/screen: put the video on a second screen. Keep the focus on the window with your panel, or the hotkeys will not work. - Use local video file: play the video from your computer. Useful with slow internet. - Select a different stream for this analysis: switch camera when the match has several videos. - Filter: appears when there are filters for this match.
Analysing in SmartCoachCreate an analysis in SmartCoach
An analysis is linked to a match and a panel. If you work with players in Smart11, you also choose who the analysis is about. 1. In SmartCoach, click Analyses and then New analysis. 2. Choose Existing Match and select the match. 3. Choose what kind of analysis you are making: Individual analysis or Other analysis. 4. For an individual analysis, choose the player. 5. Choose the panel you want to use. 6. Click Create analysis. You go straight to the analysis environment. You can also start from the page of a match, with New analysis. Individual analysis An analysis about one player. You choose from the players of the match's team and players the match was shared with. If the player has panels in Smart11, you choose from those panels. Your clips then match what the player analyses. Once shared, the player sees the clips as actions in Smart11. Other analysis An analysis about the team, a line or anything else. You choose from all your panels. Once shared, the team sees the clips as match filters. No choice of type? No players in Smart11, or do you only use SmartCoach? Then you skip this question and choose a panel straight away. No match or panel yet Choose New Match to upload a video first. No panel yet? Click Create new panel.
Analysing in SmartCoachCreate a panel with the Panel Builder
With your own panel you analyse exactly the situations that fit your football vision. A panel consists of categories that hold situations. 1. In SmartCoach, click Panels in the menu. 2. Click New panel, give it a name and click Create. 3. Click Add Category. Give the category a name and a colour, for example "Attacking". 4. In the category, click Add Situation, for example "Build-up". 5. Under What do you analyse in this situation, choose the parts you want to use. 6. Set the Clip length. 7. Give the situation a Shortcut if you like. Your panel saves automatically. Parts of a situation - Sub-situation: distinguish within a situation, for example left, central or right. - Result: what the action produced. Order the results from best to worst. - Choice: which other situation the player could have chosen. - Execution: details you assess, for example body position. - Players: choose which players were involved while you analyse. Type an option and press Enter to add it. With no parts switched on, you only capture the moment. Clip length With a fixed clip length, the clip covers the seconds Before and After your click. Use this for short moments, such as a shot. Switch on Flexible clip length for situations without a fixed length, such as a build-up. You then click at the start and again at the end. Before and After are added as extra context. Shortcuts A shortcut is a number or letter that picks a situation while you analyse, without clicking. Each key works once per panel. Keys that control the video cannot be used. Analysis flow At the top of the Panel Builder, choose under Analysis flow what happens when you pick a situation: - Analyse straight away: the video pauses and you answer the questions right away. - Tag first, analyse later: the video keeps playing and you answer the questions afterwards. Lay-out On the Lay-out tab you drag situations and make buttons bigger or smaller. Your panel then looks the way you want.
Clips and playlistsOrganise clips in playlists in SmartCoach
With playlists in SmartCoach you group clips by theme, also from different matches. You can create as many playlists as you like. Create a playlist 1. In SmartCoach, click Playlists. 2. Click New playlist. 3. Give the playlist a name and click Create. Add clips while analysing 1. Open an analysis and pick a clip. 2. Click the playlist button. Its label reads Add to playlist. 3. Pick one or more playlists. Add a new playlist creates a new one straight away. If the clip is not saved yet, it is saved automatically as soon as you add it to a playlist. Add several clips at once 1. Open the overview of an analysis. 2. Turn on selection with the button next to the search bar and select the clips. Select all picks everything. 3. Click Selected clips and choose Add to playlist. 4. Pick the playlist. Remove clips from a playlist Open the playlist and in the clip's menu choose Remove from followed by the playlist name. For several clips, select them and under Selected clips choose Remove from playlist. Sharing You share clips from a playlist with players, see Share clips with players. To share a whole playlist with a coach or team, read Share content in your club.